The three “C-s” of change

I have been silent in the blogosphere for the past month. This is not to say that I have decided to end writing on a regular basis. Rather, it is just symptomatic of the busy life one can lead when being in education. That having been said, there have been several things I have been pondering on recently which I thought I would share: coherence, capacity and confidence. These are what I have tagged as the three “C”-s of change.

Coherence refers to meaning, to making sense. If there is a change that one wants to bring about it is important that both those leading it and those impacted by it understand what is going on and why something is taking place. Coherence is something that relates to both individual and groups. It is something that entails a deep understanding of the purpose and the nature of the work being tasked.

Part of making a change coherent is ensuring that individuals, either by themselves or in a more collaborative context, have the capacity to contend with the developments being pursued. To build capacity, or to talk about capacity, is to make reference to the skills, competencies, and knowledge that individuals and groups need to be effective in navigating change, whatever that might be or look like. There are some interesting implications to this notion, particularly in relation to those individuals or groups who draw their identity from the status quo. Developing the capacity of such people so change can be understood, embraced and followed has the potential to be the most challenging of tasks a lead learner will have when bringing about change.

Despite the skills, competencies and knowledge that individuals might have, there has to be confidence in the people who will be responsible for the implementation of those changes. Not to have confidence in one’s key players will make change challenging to bring about and most likely impossible for one to sustain. Conversely, confidence in leadership also has to exist. Those that are impacted by the change must feel that the leader is acting in the best interests of student learning. There are many different ways, in the context of building confidence, that this can be demonstrated. Steven Covey’s The Speed of Trust details 13 different behaviours such as talking straight, demonstrating respect, creating transparency and clarifying expectations that can build the confidence or trust in leaders.

Without successfully netting these three “C”-s, any educational change is going to be difficult to implement, let alone sustain. Three questions emerge from each of these concepts:

  1. Do I use a framework through which my actions make sense to others?
  2. Do my actions build up the capacity of those I lead?
  3. Do I have the confidence of those, and in those, I lead?

A “yes” to each of these should contribute to a clear starting point for implementing change in an educational context and making it stick.